Debenhams Ottaway is a leading Hertfordshire firm of solicitors with offices in St Albans and Radlett. The firm is devoted to the principles of excellent service, specialisation and a sense of community.

Its expertise is recognised by the Legal 500 and Chambers directories and its contribution to the community has recently resulted in the award for 'Best Corporate Social Responsibility' from the St Albans Chamber of Commerce.

Statements of Commitment

Debenhams Ottaway is committed to:

  • Putting the client at the centre of everything we do
  • Understanding clients’ needs and exceeding their expectations
  • Acting with integrity and professionalism in everything we do
  • Making a  positive contribution to the local and business communities
  • Providing value for money

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  • Legal 500 recommended 2010 Legal 500 recommended 2010 Business Award
  • This leading Hertfordshire practice, enters the Chambers Directory rankings this year on the strength of its varied and broad private client work. Clients describe the team as a thoroughly efficient and pleasant group to work with.
  • The team at Debenham Ottaways was of immense value to me during the negotiations regarding the sale of my business.
  • The sizeable team at Debenhams Ottaway handles all aspects of personal wealth management, and has expertise in deputyship work. Clients recommend Susan Glenholme for her "terrific work ethic and excellent client management skills."
  • Debenhams Ottaway were involved at the very inception of our company, almost ten years ago and have provided us with practical and helpful advice as we expanded.
  • Debenhams Ottaway give clear and sensible planning advice, which is sensitive to the commercial needs of my business, every time, helping me to achieve my objectives.
  • Debenhams Ottaway has given Willows Farm helpful, proactive and commercial advice in the areas of corporate, property and employment law.
  • Nick Turner and his team have given us a really great service with a level of confidence that cannot be understated. Everything was explained clearly, enabling us to grasp the essential information required to make informed decisions. The team always responded quickly, comprehensively and we would have no hesitation in recommending their services to other clients.
  • Please accept my thanks and great appreciation for the manner in which you have acted for me throughout this sale process.  I have been entirely impressed by your cooperative and timely response to all of my queries and I would thoroughly recommend you to anyone else seeking help with property transactions.

Client Survey Results

In December the firm exceeded client's expectations on all service criteria measured

100% of respondents indicated they would recommend the firm to family and friends.

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