Debenhams Ottaway is a leading Hertfordshire firm of solicitors with offices in St Albans and Radlett. The firm is devoted to the principles of excellent service, specialisation and a sense of community.
Its expertise is recognised by the Legal 500 and Chambers directories and its contribution to the community has recently resulted in the award for 'Best Corporate Social Responsibility' from the St Albans Chamber of Commerce.
Statements of Commitment
Debenhams Ottaway is committed to:
- Putting the client at the centre of everything we do
- Understanding clients’ needs and exceeding their expectations
- Acting with integrity and professionalism in everything we do
- Making a positive contribution to the local and business communities
- Providing value for money
- Chambers Directory: Clients describe the team as a thoroughly efficient and pleasant group to work with.
- The team was of immense value during the negotiations regarding the sale of my business.
- Legal 500: Clients recommend Susan Glenholme for her "terrific work ethic and excellent client management skills."
- Provided clear and sensible planning advice, which was sensitive to the commercial needs of my business, every time.
- Great service with a level of confidence that cannot be understated. Everything was explained clearly. The team responded quickly and comprehensively.
- I have been entirely impressed by your cooperative and timely response. I would thoroughly recommend you to anyone else seeking help with property transactions.
Client Survey Results
In April 2012, 98% of respondents said they would recommend the firm to family & friends.